The company was having difficulty in following the technological evolution of its customers, and also, they had a very large load of routine activities tied to the administration.
The implementation of Comlink B2B allowed gain of efficiency and productivity. Growth was possible in the number of sales and participation in the market.
“With the technological evolution and the change in the way customers buy, any company needs to be worried and connected to a system in which it makes possible for them to have answers with agility, to be able to show solutions in a more complete way and also deliver and meet the expectations of its customer.”
— Willian de Souza Queiroz
Insecurity in the purchasing process
The implementation of the Comlink B2B allowed for traceability and security in all purchasing processes.
"Comlink has made the process safer and allowed us to retain records, which can be consulted at any time, and facilitate for remote approval. Anywhere I am, I can approve budgets. This inspires great trust and confidence about what have been accomplished."
— Francisco Cabeça
Time shortage for the most important process of the buyer, which is the negotiation process.
Implementation of e-Procurement, Comlink integrated into the company's ERP.
"The implementation of Comlink e-Procurement has provided a more interesting management in making our negotiations more effective and, above all, the effectiveness of the negotiation process, where it takes place in an interesting time and with very competitive costs for our market."
— Francisco Luiz Gallo
Lack of standardization of the processes.
The implementation of Comlink B2B allowed for the improvement of the quotation, traceability, agility and information security processes.
The tool has also enabled productivity increase, new business opportunities and growth in sales.
“Molyplast, counting on the partnership of Comlink, improved our process of quotation; we also improved the security to relay information both on taxes and also all the business part.”
— Michelle Vanice P. Gonçalves
Manual purchasing process, waste of time and money. Lack of transparency in the process with suppliers.
Implementation of Comlink in 2011, where the system integrated with the company's ERP has ensured agility, transparency and security in all processes.
"The introduction of Comlink has completely changed the shopping platform. We have significantly saved time, optimized the purchasing time; we've greatly improved the follow-up performance, and also managed, with the time we have in the Compras (purchasing), to improve our supply portfolio. We had more time to quest for other suppliers."
— José Marcelo Bertanholi